This Privacy Policy describes how Wayne Pro Plumbing ("we," "us," or "our") handles information in connection with your use of proplumbingwayne.com (the "Site").
Information We Collect
This Site does not use contact forms. If you call or email us, we collect the information you choose to share during that call or in your message, such as your name, phone number, address, and a description of your plumbing issue, in order to schedule and provide service. We do not knowingly collect sensitive personal information beyond what is reasonably necessary to provide plumbing services.
Automatically Collected Information
Like most websites, this Site may use standard analytics and hosting infrastructure that automatically logs technical information such as browser type, device type, approximate location, and pages visited. This information is used in aggregate to understand how the Site is used and to maintain its performance and security, and is not used to identify you individually.
How We Use Information
- To schedule, dispatch, and provide the plumbing services you request
- To communicate with you about your service appointment
- To maintain records for billing and warranty purposes
- To improve this Site and our services
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as call tracking or dispatch software providers), and as required by law.
Third-Party Links and Embedded Content
This Site may include embedded content such as a Google Map. Third-party providers have their own privacy practices, and we encourage you to review their policies separately.
Data Retention
We retain customer information for as long as reasonably necessary for business, tax, and legal purposes.
Your Choices
You may contact us at any time to ask what information we hold about you or to request that it be corrected or deleted, subject to any legal obligations we have to retain certain records.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
Questions about this Privacy Policy can be directed to contact@proplumbingwayne.com or by calling (973) 488-5410.